Unfortunately, a hard Brexit becomes more and more likely. This means, among other things, that trade between EU countries and the UK will most likely be subject to WTO terms from 1 January 2021.
As sorry as we are for our many British friends, we’ll only be able to supply business customers in the UK in this case, because exports under WTO terms involve a considerable amount of extra work and additional costs, for example for customs declarations. On top of this, there are additional cost risks in cases when a shipment can’t be delivered or is not collected from the customs. That’s why we generally don’t serve private customers outside the EU.
However, we are still intensively looking for a distribution partner in the UK to supply both private and business customers. After all, even British business customers will no longer be able to order directly in our online shop after a hard Brexit. As is the case with all other countries outside the EU, we’ll only only be able to offer and deliver EXW PIA to all UK business customers. Further information on these conditions is available in the FAQ in our online shop: https://www.akustikstoff.com/FAQ:_:1010.html?language=en
By the way, we already had to deactivate our product listings on amazon.co.uk . In the wake of the coronavirus pandemic, Amazon currently grants customers very long return periods. This means that in the very likely event of a hard Brexit we’d run into additional hassle with HM Revenue and Customs . We’ve decided that we neither can nor want to bear this risk.